10 Things You Should Know About Collision Repair
(print for your glove box)

1

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Your car is the second largest investment you're likely to make.  Preserve its value, and your safety, by having it repaired professionally.
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2

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Never drive a car that could be unsafe because of damages.
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3 Some insurance companies may want you to visit their drive-in claims center before having your car repaired.  You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
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4 You are not required by law to obtain more than one estimate or appraisal
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5 You have the right to go to the repair shop of your choice.   You insurance company cannot require you to go to a particular shop.
6

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Differences in repair estimates are common.  A lower estimate may not include all necessary work.  If you're not sure why one estimate is different from another you've received, please ask us.
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7 Choose a shop that has Unibody repair equipment and certified (by I-CAR or ASE, for example) technicians.
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8 Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
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9 Ask if the shop offers a repair warranty.
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10 Let us help you negotiate your claim with the insurance company.
 

Saturn Certified Repair Specialist

Collision Masters
13635 NE 126th Place #200 - Kirkland, Washington 98034
Bus (425) 821-1995 Fax (425) 820-8073
E-Mail: CollisionMasters@hotmail.com

ASE Certified


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